Stories and case studies
Don't take our word for it
Real businesses, real results. Hear directly from clients about working with Sapphire Finance.
Whether you wanted us to manage everything or simply take care of the essentials, every client's starting point looked a little different, and so did what they needed from us.
What stays consistent is the outcome: clearer numbers, less stress, and the confidence to make decisions without second-guessing the figures behind them. Below are a handful of stories from businesses we have worked alongside, in their own words rather than ours.
They were making projections on instinct. Now they have an outsourced FD.
Tiffin Group, hospitality
Before I met Sapphire Finance, I was struggling with the volume of accounting paperwork, feeling I didn't have the right skills or time to give our growing business the management information it desperately needed. We were making changes and projections based on assumption and instinct rather than reliable data. We had a great bookkeeper, but there was a clear gap between book-keeping and the accountant I saw once a year.
I can't stress enough how important the prompt delivery of detailed monthly management accounts has been. Not just the information itself, but the help Sapphire Finance gives interpreting it. At our request they've also developed bespoke reports specifically for our business. Monthly review meetings with accountants can actually be fun, who knew! I genuinely look forward to that time dedicated to the numbers.
Nick and I refer to Sapphire as our outsourced FD. We couldn't do without them!
Linda, Tiffin Group
Their previous firm had left the accounts in a mess. It took patience to fix.
Phoenix Play, construction
We had moved away from a previous company and they had left our accounts department function in a terrible mess. It took a lot of patience, time and empathy to help us get things shipshape. The team at Sapphire did a great job of getting us to that point and then maintaining the good practices.
The biggest benefits have been the contactability and the can-do approach. What surprised me was just how badly the previous company had let it go. They were clearly negligent.
Sapphire will tailor the services you need to match your business. They will help you make good business choices, allowing your company to grow and flourish.
Sam, Phoenix Play
A first-year accountant who had not set things up properly, and a new owner with a lot of questions.
Tridon Garage Automotive
We had been using another accountant for our first year of business, and it turned out they had not set up the majority of things they should have for a new business.
Once Sapphire took over our accounts they were incredible. They helped me from the start. I was very new to owning a business, and considering all the questions I fired at Tracy and her team, not once was I made to feel an inconvenience.
I would highly recommend Sapphire to anyone who needs not only a great accounting team, but a team that makes you feel like their only customer.
Donna Gardner, Tridon Garage
Messy accounts, a poor grasp of tax, and no financial clarity at all.
Whiting Carpentry, Construction
Before working with Sapphire Finance my accounts were a mess, I had a poor understanding of my taxes, and I lacked any overall financial clarity. Working alongside Tracy and her team gave me invaluable insight into my business, helping me identify the areas that needed attention and get everything back on track.
It is a warm, friendly environment where everyone is happy to help, and it truly feels like an extension of my own company. Using Sapphire has not only benefited my business, it has given me personal peace of mind and reassurance whenever I need it.
Drew Whiting, Whiting Carpentry
"As a start-up, we were recommended to Sapphire Finance and it has been one of the best decisions we've made. One of the biggest benefits is consistency. Everything is organised, filed on time, and we know we can rely on them whenever we have a question or want to talk through a change in the business."
Michael, Yafo
"My long-standing bookkeeper retired and I was looking for a reliable replacement. I am very pleased to say I found it with Sapphire Finance. Communication has always been excellent and the charges reflect good value for money. I employ Sapphire to make my accounting life easy, and they continue to deliver."
Nick, Morgan Business Services
"I have complete confidence in Sapphire Finance and genuinely feel my business is in very capable hands. They have taken the time to understand the business rather than simply dealing with issues as they arise, and their proactive approach to anticipating, planning and advising has been invaluable. I know I can rely on them not just to manage the numbers, but to help me make better-informed decisions for the future."
Pauline Cox, Sow & Arrow
"You need to trust that your finance team is an extension of your own, keeping an eye on the metrics that matter most to your business health. Tracy and the team do exactly that. They stay on top of the important numbers, deliver a solid service, and are always happy to trial new approaches to reporting to give me what I actually need."
Kate Sikora, Noble, creative
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Running a business comes with enough uncertainty. Understanding your numbers should not be one of them. Book a free conversation and find out if we are the right fit.
